10、What I cannot find the journal in library？
You can search e-journals online: （http://gk4pb6yy8y.search.serialssolutions.com/?L=GK4PB6YY8Y&tab=JOURNALS） or recommend it to us.
11、How to reserve books? Why I did not receive an informative message or email when the book has been delivered here?
You can reserve books in the library website-Using the Library-My Library. Firstly, you need to log in, with your staff number or student number and password. The original password is “9999” for staff、faculty and international students and the last six numbers of the Personal Identification for Chinese students.
12、I cannot find the book in the 2nd and 3rdfloor, library while it shows online that it is located in the 2nd Floor, Intl-campus Library, what should I do ?
Very possibly, it is located in the Atrium, the 1st floor, where new books of foreign languages are always put on shelves here. If you cannot find the book here, please ask our librarians for help.
13、I find a book online which is located in College Library- Life Science Department. Where is it?
To be exactly, it’s a college library to offer specialized books for faculty and students’ convenience. College Library- Life Science Department is situated in the Zijingang Campus, click the link below to get more information: 院系分馆地址对照表 - 浙江大学图书馆OPAC书目检索 (zju.edu.cn)。
14、How to use the printing system?
You can find more detailed information in ITS website.
Printers and Devices | Information Technology Services (zju.edu.cn)
15、The printer is broken, what if it asked me to pay for it again?
You can go to the IT Helpdesk, the 1st Floor, Library to ask for refund or contact them at 0571-87572669.
Policies for Library Literature Donations of International Campus, Zhejiang University
Books are the ladder of human progress and the golden key to wisdom.
Lost and Compensation
Books are state-owned assets and should be compensated if lost.
The compensation way
Method One: Compensate a book
Compensation for the same edition or updated edition of the new book, you should pay five yuan material processing fee.
Method Two: Pay for the lost book
Compensation shall be made according to The Regulations of Fees and Fines on Circulation and Reading (updated on May 26, 2021)
Rules of Device Rental Service in Intl-campus Library, Zhejiang University
To better meet the academic and research needs, Kindle and iPad Rental Service will be available to enhance paperless reading. Users should follow the policies below:
1. All faculty and students with campus card are eligible for Kindle and iPad Rental Service.
Book Reservation Rules of Intl-campus Library, Zhejiang University
Book Reservation Service within ZJU libraries has been available for students, faculty and staff to borrow books by reserving online, and collecting in the library they selected. And it is possible for all readers to borrow or return in any of ZJU libraries.